It is always our preference to reach a settlement without resorting to legal action but where there is no other alternative; we will not hesitate to recommend legal action in appropriate jurisdictions. However, when this is done, we will make use of our existing network of lawyers in US, China, Japan, South Korea, Singapore, Malaysia, Indonesia and India where we have been able to control their costs due to our historical relationship. This feature represents tremendous savings to our clients in terms of legal costs. Alternatively, we can also absorb the legal costs after evaluating the chances of success but if that is the case, our fees (on no cure no pay basis) would be pitched at a higher rates than the normal 20% net recovered fees which we charged our clients. However, we will absorb only the legal fees but excluding court fees, translation charges (in foreign jurisdictions like Japan, Korea and China) and other incidental charges.
In particular, we are very familiar with recovery work in China against shipowners, shipyards, inland operators, freight operators and port administrations. Our long co-operation with Chinese lawyers and our familiarity with the legal practices in China have made legal actions in China highly desirable when negotiations failed to reach any settlement. Our success rates in China are gratifying.
FORWARDERS LIABILITY POLICIES
With regard to warehouse operations, we have been engaged by insurers and P&I Clubs to carry risk assessment of different types of warehouse and logistic operations (particularly those relating to JIT requirements). Some of the warehouse risk assessment which we have conducted include those in Singapore, Malaysia and Australia. The most recent risk assessment of warehouse operations include the YCH Supply Chain City (High Security Warehouse) in Singapore, Mainfreight Warehouse in Sydney, Australia and the risk assessment of the duty free operations of Heinemann in Singapore Regional HQ and Sydney Airports. The criteria of risk assessment of this nature are very extensive but principally focus on inventory management, adequacy and suitability of IT applications, documentation control to minimize the liabilities exposure of freight forwarders, quality and adequacy of manpower, upskill training, etc.
One of the frequent losses faced by freight forwarders is inventory loss and losses from error and omissions lapses. In this regard, our past experience in handling such in depth investigations and evaluations on Warehouse Management Systems’ data records and insightful review of documentation flow is a big advantage.
We will provide on-site without prejudice investigation of the reported losses or damages and the recording of the relevant statements from person or persons closely connected to the incident. In addition, the gathering of documentary evidence such as Master bill of lading, container tracking records, House Bill, Gate Movement records, Subrogation Receipts, Survey reports. Packing List, relevant invoices etc would be part of the site investigation work. Policy liability comments would examine the issue of legal liability, title to sue, the role of the assured, the quantum of damages and the issue of limitation of liability.
MEDIATION OF COMMERCIAL AND FAMILY DISPUTES
Capt Lee Fook Choon has been an accredited Mediator with the Hong Kong Mediation Council since 2000 and was involved in ad-hoc and institutional mediations involving maritime, insurance and international trade disputes. As an insurance adjuster for more than 30 years, he has been involved in numerous negotiations as a neutral party to settle claims between insurers and the assured. Besides insurance companies, he has been engaged in mediations involving commercial disputes between parties from Norway, Singapore, Vietnam, India, Hong Kong and China. He is currently a Principal Mediator with the Singapore Mediation Centre and a maritime expert with the Singapore International Mediation Centre. He is also the panel mediator with HKIAC and adjudicator in Malaysia. He holds an LLM and is a Master Mariner, Chartered Arbitrator (UK), Chartered Insurance Practitioner, marine loss adjuster and insurance recovery consultant since 1978 and has arbitrated over 140 disputes since 1994 in Hong Kong, Singapore, London and Shanghai.
Deborah Koh has been a mediator with the Singapore Mediation Centre since 2012. She has mediated over 70 disputes ranging from divorce, tenancy, sale of goods and services, defamation and friendly loans at the Primary Disputes Resolution Centre of the State Courts, Small Claims Tribunal, Syariah Courts and Singapore Mediation Centre. She graduated from Cambridge University with a First Class Honours in Law and started her career as a Justices’ Law Clerk at the Singapore Court of Appeal. She spent four years in private practice before joining Integral Marine Consultants. She currently also acts as Consultant to the Singapore Mediation Centre.
SINGAPORE
21 Bukit Batok Crescent
#07-76, Wcega Tower
Singapore 658065
Tel : 65-67340798
Email : imcs29@singnet.com.sg
Person to contact : Ms Priscilla Tan
Our associates’ address in Malaysia, Myanmar, China and Hongkong
MALAYSIA
INTEGRAL MARINE CONSULTANTS SDN BHD
No.25 2nd Floor
Jalan Chengal
96000 Sibu, Sarawak
East Malaysia
Tel : 084-345916
Fax : 084-347524
Mobile : 019-8866161 (Mr Peter Lau)
Email : peteriylau@gmail.com
Person to contact : Mr Peter Lau
MYANMAR
INTEGRAL MARINE CONSULTANTS PTE LTD
Representative Office (Myanmar)
No.F17/F18, Aung San Stadium (North Wing)
Kan Daw Galay Road
Mingalar Taung Nyunt Township
Yangon, Myanmar
Tel : 95 1 254118
Fax : 95-1-252259
Email : miscmyanmar@gmail.com
Person to contact : Ms Tint Tint Aung
Mobile: 95 999 21223
HONGKONG
TOPLIS AND HARDING (MARINE) LTD
Unit 1506-8, 15/F., Yen Sheng Centre,
64 Hoi Yuen Road,
Kwun Tong, Kowloon,
Hongkong
Website: toplishongkong.blogspot.com
Tel : 852 28667744
Fax : 852 28582633
E-mail address : perrine@toplishk.com
Mobile : 852 94603784
Person to contact : Ms. Perrine Chan